Property Management
Washrooms Decide Your Tenant Satisfaction Score. Here Is the Standard.
By Probello Facility Services · March 10, 2026 · 6 min read
In tenant surveys, washroom condition consistently outweighs every other cleaning category combined. It is also the easiest place for a thin scope to show itself, because failure is visible within hours.
The nightly non-negotiables
- All fixtures cleaned and disinfected, including undersides and flush handles
- Mirrors and dispensers wiped streak-free
- Floors mopped with attention to grout lines and behind fixtures
- Full restock: tissue, towel, soap, liners
- Drain and trap check for odour control
The weekly and monthly layer
Weekly work covers partition panels, dispenser interiors, and baseboard detail. Monthly adds descaling, grout attention, and vent dusting. Without that layer, nightly work eventually loses ground no matter how well it is performed.
Every Probello washroom gets a supervisor-verified inspection record, so a complaint can be traced to a specific service date instead of a guess.
